Our Story
We pride ourselves in having a customer-driven approach to web hosting. We are here to help you make your online business a success.
If you think we're the right fit for your business, give us a try today!
The dusk.host team is composed of web developers and systems administrators with decades of experience combined.
When we first started, our hosting services were available only to our local web development clients. This means that since our early days, our client philosophy has been one of relationships - relationships where we are fully accountable for what happens to our clients' websites.
Now that we've opened up our customer-driven services to the public, nothing has changed. You'll find the same level of commitment to quality that our existing clients enjoy. We don't just sell web hosting - we enter a relationship with each and every client to ensure they have the best possible hosting experience.
Our Core Values
Our shared values make our team work better. We take hosting very seriously, and we're committed to going above and beyond every single time.
Maintain integrity.
Integrity has been a part of our culture from the very beginning. We promise that you'll get exactly what is advertised on our site. We'll tell you every detail you need to know about your service. If you ever experience an issue, trust that we'll provide you with all the information you need to understand and resolve the problem. We'll always admit when we've messed up, and we'll always be transparent when it comes to things that directly affect your experience with us. We're not afraid to be accountable for any actions we take. Having integrity is the very foundation for building a trusting relationship with our clients, and we intend to maintain our integrity no matter what.
Be passionate.
Passion is the main thing that compelled our team to offering web hosting services in the first place. Our core members started as web developers working on private and personal projects, then soon after proceeded to developing solutions for our own firm. Later on, we realized that there was a need for high-quality hosting services for our clients' websites. We had personally dealt with subpar hosting companies back then, so we figured we'd do our clients and ourselves a favor by offering web hosting ourselves, and making sure we do it the right way.
Prioritize quality.
We take pride in offering the best value in affordability, security, and reliability in the web hosting industry. All our hosting plans were carefully crafted primarily with you, the client, in mind. We realize we're not the cheapest option out there, and being such was never our goal. We don't cut corners and we never will. We strongly believe in providing the highest quality hosting service while still offering competitive prices. Our plans are fairly-priced which means the entry level cost isn't too high. At the same time, these balanced prices allow us to provide exceptional service to our clients who demand a personal level of attention and impeccable hosting.
Uphold excellence.
As professionals in the web industry, we're not just about getting things done just so they get done. We're all about paying attention to even the smallest details. This means you can trust us to not overlook a minor issue that could potentially be the root cause of a chaotic mess later on. We are perfectionists who want to make sure everything is not only done right, but also done in an outstanding way. We work hard everyday to keep our servers in top shape and we make sure all support requests are handled and resolved in a timely manner. We have a relentless drive to go beyond expectations, and we continually disrupt ourselves to raise our own bar.
Care.
We genuinely care about you and your experience with us. We care about maintaining an excellent track record. We care about providing unparalleled service to our customers. We care about the future of the industry. We care about being able to provide you with the best available technologies for each web hosting service tier. We care about your success just as much as we care about our own. In everything we do, we care.